**Files received by 11 AM Phoenix time will be processed the same business day.**

Artwork Preparation Tips

File Formats:

We are able to process files in the following formats:

AI - Adobe Illustrator
EPS- Encapsulated Postscript
PDF- Portable Document File
PNG - Portable Network Graphic
JPG- Jpeg files, 1200 dpi or higher, in 100% CMYK black (K)
TIF - Tiff files, 1200 dpi or higher, in 100% CMYK black and white

Files from other programs, including Corel Draw, Microsoft Word, and Canva need to be saved as pdf files. Please don’t send CAD files, as they are incompatible with our programs, and often have incomplete lines, and distorted type.

Raster art, such as jpg and tif files that are saved at less than 1200 dpi may be too rough to make a good die. Re-saving them in a different format will not make them better.

Color:

Because our process requires files with images in 100% black, we request that you send your artwork in 100% black, or 100% of another color that we can change to black. 

Scanned Art:

When scanning artwork, please remember to scan at 1200 dpi or higher, and use the black and white setting in your scanner software.

Fonts:

Please outline fonts whenever possible. This will keep fonts from substituting when we open your files, as well as ensuring that we are in compliance with font licensing.

Faxes:

We require a fax of the images for each order you place. Faxes help us to make sure that the images we receive are correct, and give you the opportunity to draw our attention to areas of concern, etc. It is also a handy way to let us know that you are sending a file. If we receive a fax, but no corresponding file, we know that we need to give you a call. 

Large Files:

We can accept files up to 10 megabytes via e-mail. For larger files, please upload to WeTransfer, using the instructions under Uploading Instructions, or upload to your ftp site and send us a link and instructions.

E-mail smaller files less than 10 MB in size via the following addresses: